working in the field of behavioural economics, he tried to find out how the arrangement of questions in surveys would influence the willingness of participants to reveal quite private information. like if people did betray an insurance or tax authorities. following the frog analogy (and thus one common design principle of survey design) people should be more willing to reveal sensitive information about themselves if the questions would steadily get more „private“. acquisti rejected this idea. so here we go, if you want sensitive information from your customers, get to the core right from the beginning.
e-commerce recommender systems have also been proven to be a hugely popular research topic. edith elking from the nanyang technology university in singapore brought up a worthy connection between elections and recommendation system.
recommendation systems have the aim to provide (internet) users with proposals, best fitting to their individual preferences. by an „magic“ accumulation of crowd, social, personal,... data every user should be served with her personal best recommendation. this is a difficult task on many dimensions, like context interpretation or manipulation hardness.
for the latter, most technical scientists try to invent new „bulletproof“ recommendation systems from the scratch. on the other hand have scientists since the french revolution thought about voting systems which should find the best candidate for millions of voters, making manipulations hard, easy to use and to compute.
as arrow´s theorem though states, there is no perfect voting system. based on this aspect of the talk the hypothesis can be stated, that the same will hold for recommendation systems.
it seem´s though that in recommendations systems the technology seems to struggle already with simple majority voting systems.
read more on "good relations", twitter & co in the second part of the dexa coverage.